Yarra Valley Motor Group

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Reviews of Yarra Valley Motor Group

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  Samantha Ross Added November 11, 2022

  ★ ★ ★ ★ ★
  Yarra Valley Nissan is fantastic! I highly recommend them. The team is super friendly & always helpful
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  Ray Tonisson Added November 10, 2022

  ★ ★ ★ ★ ★
  Friendly polite and knowledgeable staff. Contacted us with what needed doing at 45k service and love the inspection video we were sent confirming same. Looking to add to the stable with the new pathfinder.
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  Thierry Lammertsma Added October 31, 2022

  ★ ☆ ☆ ☆ ☆
  Bought a new Nissan Navara in February 2022. The sales people were fantastic. When it came to the service department that was a different story. We had electric breaks installed ready to use the car for towing our caravan. When we connected our caravan to the car the lights didn’t work on the caravan. We then tried our other car which is a pathfinder and the lights worked fine so we new it was the car not the caravan.
  We took it back to Nissan Yarra valley and they looked at it and said it was a harness wire and we had to wait 4 weeks for the part to come in from Japan. 5 weeks later I hadn’t herd anything so I called and funny enough the harness had just arrived that day. So they had it for a couple of days and said it was all fixed. Attached the caravan to the car and still not working.
  I took the car back and showed them video that I have taken with the caravan on the Navara and the caravan on the pathfinder so they can see the difference. They said bring it back. They then sent me a health check video with a vehicle light checker saying everything is fine. But clearly it’s not.
  We then used a multi media to check the voltage it was coming up with 7 volts when is should of been 12. I then rang Nissan Yarra valley and said if I took it to a auto electrician would you reimburse us the money they said no. Basically not there problem. Took it to the auto electrician and they said the trailer plug earth was fixed to chassis, chassis earth was not connected body or battery.
  It now works fine.
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  A S Wall Added October 29, 2022

  ★ ★ ★ ★ ★
  Yarra Valley Nissan efficiently and effectively serviced my Tiida at a reasonable price even less than they quoted. Great place and excellent people to deal with. Tony Wall
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  Jason Isaac Added October 19, 2022

  ★ ★ ★ ★ ★
  The team at Yarra Valley Nissan have provided excellent level of service and professionalism when servicing, rectifying and communicating the requirements regarding my vehicle. The actual payable amount was half of my expectation which was a great relief and welcomed news to receive. The attention to detail and care for my vehicle and customer service was outstanding, I picked up a washed vehicle which is always an added bonus. YVN is my service choice regarding my Nissan.

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